What all subscribers receive

Initial Onboarding	Once you sign-up we will email you some details on how to get started and register with our system. If required we can call to answer any questions.
Email based Support	Email us with questions anytime about what is happening with your device, about emails you are unsure of or applications you would like to install.
Alert reporting	If we notice anything we will email you with the details and recommendations on what to do next.
Monthly Awareness and Status Emails	We will keep you updated with how your devices are going even if nothing has appeared unusual or needing attention.
Family Safety Platform Compliant	You can still use Family Safety, Family Link and Apple Family Safety features to manage fine grain screen time and application usage.
Age Based Restrictions	Select from a range of profiles suited to age group or user type that are designed to lock down devices from risky applications and websites.

What you get depending on your device

_{^{F – Future planned feature/service}}

	Windows	MacOs	Linux	Android
Malware Detection	X	X	X
Vulnerability Detection	X	X	X
General Security Monitoring	X	X	X
Known Exploits / Risks in Applications	X	X	X
Hacking Activity Monitoring	X	X	X
Device Health Monitoring (Battery, Free Space etc)	X	X		X
Patch and Update Status	X	X		X
Antivirus Status	X
Firewall Status	X
Applications Installed and Update Status	X
Blocking of over 160,000 Adult and Malicious Websites On Child Accounts managed by Microsoft Family Safety	X
Blocking of Web Extensions – or select from our known safe options	X
Blocking known risky applications (e.g. Bit Torrent)	X
Managed installations by defined Administrators only (e.g. parent)	X
Enabling and securing common malicious actor pathways	X
Disabling Child work arounds (VPNs, Web Extensions)	X

Additional Features above ‘Basic Monitoring’ in this Subscription

Age Based Restrictions Support	Select from a range of profiles suited to age group or user type that are designed to lock down devices from risky applications and websites. These are tailored to: – young people who need controls and guidance. – adults looking for added security. – adults requiring additional security and maintenance support they may be currently relying on family for.
Enhanced Security above Family Safety Apps and School Managed Devices	No more holes or work arounds. Our tools are designed for enterprise use, built for managing the safety and security of large organisations. – No accidental or deliberate bypassing controls. – Safety and security no matter where the device is used (home, school, hotspot). – Stopping Hot spotting, VPNs etc.
Remote Wipe	Protect data in case of device loss or theft. (not on MacOS)
Manage Access to Safe Apps and Device Usage.	– Block risky apps and device usage (e.g. dev mode). – Block risky websites. – Managed stores of Safe apps. – Enforce the use of website and app scanning and checks. – Profiles that restrict to known app lists or single apps for youngsters. (Pro, Business, Enterprise, or Education licensing required on Windows)
Specific School Age Privacy and Safety Enhancements	Remove reliance on School’s to properly block access to inappropriate applications and websites. Safely provide your young person with the tools to learn and engage socially. Blocking facebook, instagram, snapchat etc based on age.
Patching and Updates	We will make sure your device is up to date with the latest patches and application versions and reduce the time devices remain at risk by ignoring updates.
Web Threats and Phishing	Monitors and either blocks known phishing site, or notifies the user on potential risks or typing personal information and passwords into web sites.

Profiles Available

We have defined the following profile groups that utilise different techniques and controls to manage healthy and safe device use. Starting from most controlled the profiles drop limits and controls to support young people develop their own awareness and autonomy. Where young people sit in these ranges is completely up to you, the “Under 16” is aligned to an age to support the Australian Governments ‘Social Media Delay’ guidelines.

In each of the profiles there may be further options you can select to suit your needs. And you are welcome to choose different profiles for different devices.

Profile	What’s applied
Children	On computers and tablets Web browsing is restricted to only a set of known and verified learning sites (guided by the Australian Education System). A managed store is provided where only age-appropriate learning apps are available to be installed on the device. Mobile phones A Kiosk style mode is configured where only 1 or a few apps are able to be used (e.g. phone and messenger kids). No access to settings, browsers, other apps etc.
Early Teens	On computers and tablets Web browsing is opened monitored and controlled by you and is underpinned with web safety and security filters to block harmful and adult content. Children won’t be able to install applications or plugins however the account holder and administrator of the device can if they choose. Certain applications are blocked for the device (e.g. ROBLOX, Pinterest, social apps etc). Mobile phones A managed store is provided that allows access to only age-appropriate applications. The device is also locked down from using VPNs, WIFI hot-spotting.
Under 16	On computers and tablets Web browsing is opened monitored and controlled by you and is underpinned with web safety and security filters to block harmful and adult content. Children won’t be able to install applications or plugins however the account holder and administrator of the device can if they choose. Certain applications are blocked for the device (e.g. ROBLOX, Pinterest, social apps etc). Mobile phones A managed store is provided that allows access to only age-appropriate applications. The device is also locked down from using VPNs, WIFI hot-spotting.
Late Teen	On computers and tablets Web browsing is opened monitored and controlled by you and is underpinned with web safety and security filters to block harmful and adult content. Children won’t be able to install applications or plugins however the account holder and administrator of the device can if they choose. Only harmful / illegal applications are blocked. Mobile phones The full Store is available to install from with only harmful / illegal applications still blocked. The device is locked down from using VPNs.
Adult	All devices No restrictions beyond blocking known malware or malicious/risky applications from being used. Security configurations and safety via monitoring and reporting is the key value in this profile.